Policy

Quality Policy

Last updated: April 24, 2026

At Ecommex we commit to being the reliable logistics partner that fuels e-commerce growth, ensuring operational excellence in every service we deliver.

Our commitments

Operational accuracy
Maintain 99.9% accuracy in fulfillment.
Regulatory compliance
Ensure compliance with NOM and customs regulations.
Committed timing
Meet SLAs across the full logistics chain.
Continuous improvement
Optimize processes based on data and customer feedback.
Team competence
Develop the technical capabilities of our team.
Customer satisfaction
Enable our customers' growth.

Application

This policy applies to all processes and collaborators of Ecommex.